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Q & A of Sales

  • Q: Can I use Free Office in my company?
  • A: The Kingsoft Office Suite Free version can not be used for business. It can just be applied to personal usage.
    If you want to use for business, you can purchase Kingsoft Office Professional. More about Kingsoft Office Professional.
  • Q: How to Purchase Office Professional Online Store?
  • A: You can purchase online. In the professional office page, press "Buy Now" Payment button. In the payment system, choose the quantity
    you want to purchase from the "Quantity" drop-box. Then click "update" button to update the payment total,
    then you can make the payment in Mycommerce system or Paypal.
  • Q: What payment option are available?
  • A: We support the following ways of payment: Credit Card PayPal -Bank/Wire Transfer with Invoice Fax - Credit Card
  • Q: When my serial number will be delivered?
  • A: After successfully submitting your payment, you will receive an email containing a serial number immediately.
  • Q: Is it possible to purchase an installation disc or download back services?
  • A: Yes. You can get an installation disc or download back services via Mycommerce. In Mycommerce, you can choose 'Add a Backup CD of your Order for $12.95 USD Shipping & handling fees apply' option, and then click on 'Add to cart' button to get the disc.
  • Q: Can I get an educational discount or volume price for Kingsoft Office?
  • A: Yes. We can present Kingsoft Office to Primary and Middle School schools for free, and to Universities and Colleges with a best discount. For the exact price, you can send an email to 这个 E-mail 受所垃圾邮件程序保护,您需要启用 JavaScript 才能查看。
  • Q: What is Kingsoft Office's refund policy?
  • A: KS supports a full refund within 30 days. which has got 100% money back guarantee.
  • Q: How many computers one license code support activates?
  • A: We can offer customized license that can activate more than one computers based on your needs. To learn details, please contact at 这个 E-mail 受所垃圾邮件程序保护,您需要启用 JavaScript 才能查看。